Solutions Luton Domestic Abuse is providing this site on an 'as is' basis and makes no representations or warranties of any kind with respect to this site or its contents, including links to other websites maintained by other organisations or any advertising, and disclaims all such representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of soLUTiONs or its member organisations howsoever arising for any such inaccuracies, errors or in any other way is expressly excluded to the fullest extent permitted by law.


Neither SoLUTiONs partners nor any of their employees, officers, agents, contractors, subcontractors or other representatives will be liable for loss or damage arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.


Notwithstanding the foregoing, none of the exclusions and limitations in the clause are intended to limit any statutory rights you may have as a consumer which may not be excluded nor in any way to exclude or limit SoLUTiONs partners liability to you for death or personal injury resulting from their negligence or that of their employees or agents.


Privacy Statement

All information provided to SoLUTiONs, via our Website, or through other means of communication will be treated in confidence and will not be disclosed to third parties - unless required by law to do so.

Where the provision of personal data is required to enable us to provide a specific service to the user the details collected will only be used for policing purposes or for the administration of that service.

All communications with SoLUTiONs may be monitored for the purposes of public safety, the prevention and detection of crime, and the apprehension and prosecution of offenders.

SoLUTiONs reserves the right to gather information relating to site usage. Any information gathered is primarily for internal use to allow us to refine and improve the service we provide.

Certain sections of this site may require personal information to be given, for example, surveys and feedback forms. The provision of this information is optional.

Your continued use of this site assumes you agree to the contents of this page.

Access rights

You have a right to access the personal data that is held about you. To obtain a copy of the personal information SoLUTiONs holds about you, please contact the above address. 


We may use cookies or other similar text files or programs when you visit certain parts of the website. A cookie is a small file, which is sent to your browser and helps us to understand your use of the Website, provide you with access and authorisation and where we can improve the information and services that we provide. These cookies enable you to access, navigate and use the services provided on the Website. For information about blocking the use of cookies, please refer to the instructions/help screen on your Internet browser.



We endeavour to take all reasonable steps to protect your personal information but cannot guarantee the security of any information you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default. 

This includes the professional login area and we would ask that no sensitive information, including personal information is posted online, including the professional forum.

Third party sites

This Website contains many hyperlinks to other sites that are not owned or operated by SoLUTiONs. The purpose of these links is to offer further information about a topic or organisation, which we cannot ourselves include in our own site. Links made to other Internet sites are regularly reviewed for suitability and we reserve the right to add or remove links from our web site at any time. When a visitor is about to leave the SoLUTiONs Internet site using such a hyperlink, every effort will be made to warn you. A link to an external web site will always open in a new browser window to indicate the site is separate from the SoLUTiONs site. We are not responsible for the content or privacy practices of external Internet sites and we suggest for information on the privacy policies of these sites, to refer to their home pages. 

General information

As a word of caution, children under 16 years of age should not submit any information to any website without the consent of a parent or carer.