The Victim Support DA Triage Service will accept referrals for any client over the age of 16, regardless of gender or background and will provide support whether or not the incidents have been reported to the Police. The service will carry out a needs assessment to identify individual requirements for support or assistance with issues arising from domestic abuse and aim to make referrals direct to local sources of support or advice. Contact Jenny (Team Leader) for more info or to refer send to: firstname.lastname@example.orgCall us Email us
Planning To Leave
Consider where you would want to move to – do you want to stay in Luton, remain in the county or move out of area totally?
If you decide to leave you will need to plan ahead as much as possible. The agencies listed at the bottom of this page can give you advice and help you identify a safe place to go to, and the Women’s Aid Survivors Handbook has a lot of vital information and is available in a range of languages including Arabic, Bengali, Polish, Somali, Turkish and Urdu.
In your planning :
- Try to leave when your abuser is not at home (unless your life is at risk)
- Make preparations with care
- Try not to involve any children in the preparations or anyone else who may accidentally tell your abuser
- If you are prevented from leaving or you are at risk, dial 999
- If it is safe to do so, ask a friend or relative to help you leave
- Keep an emergency bag for yourself and your children and make sure it is somewhere safe (at a neighbour’s or friend’s house)
- Keep some money on you at all times to use for bus fares/public telephones
- Decide what to do with family pets. If you can't take them with you consider getting them fostered or cared for by friends or family.
Consider what you need to take with you (and only take what is absolutely necessary). This could include:
- Passport(s), visas and work permits
- Money, bankbooks, credit/debit cards
- Keys for house, car and workplace (have a spare set cut)
- Cards for payment of benefits
- Driving licence and car registration documents
- Prescribed medication
- Documentation regarding your housing tenure, insurance etc
- NI no
- Address book
- Items with sentimental value – diary, jewellery, photos
- Your children’s favourite small toys
- Clothing and toiletries for yourself and your children
- Any documentation relating to the abuse
Once you have left, consider who it is safe to tell that you have left (you do not have to say why). Some people have extensive networks of friends and families; try to cut out everyone who can tell your abuser where you are. If you are getting support from an organisation or agency, they may be able to give you information on similar services to give you support where you are moving to.
If you are disabled, elderly or have mental health issues, and are experiencing domestic abuse, please contact the Safeguarding Adults team who can help you.
If you have claimed asylum and the decision is still pending or if you are an asylum seeker when the abuse takes place, you should contact the UK Border Agency for advice. If you are the dependent of an asylum seeker, you need to seek legal advice urgently. Locally, please contact Victim Support or Luton All Women's Centre. The Southall Black Sisters website also has information, as does the Women’s Aid Survivors Handbook.
Women's Aid in Luton and Luton All Women’s Centre can give legal advice, as well as Victim Support and the National Domestic Violence Helpline. The Women’s Aid’s Survivors Handbook also has information. The Ministry of Justice has a page regarding Legal Aid for those divorcing through domestic violence, sharing the money or property and child contact – evidence of domestic abuse will be required.
You may need temporary accommodation for any pets you wish to take with you. There are many animal charities who can offer help to re-home your pet or provide advice about temporary accommodation. Locally, the Luton Dog Warden Service is happy to provide advice or assistance on all aspects of dog ownership and may be able to help if you have no friends or relatives who could take your pet in. Alternatively get in touch with the RSCPA PetRetreat service or Wood Green Liberty Project (Pet Fostering) who may also be able to assist; a small donation towards costs is requested.
Women’s Aid Survivors Handbook
Migrant Help have over 50 years of knowledge and experience of giving advice and support to vulnerable migrants in the UK.
We provide free, confidential and impartial advice on a range of issue including relationship, money, benefit, housing or employment problems. Search for local centre on-line.
National Lesbian, Gay, Bisexual and Trans* (LGBT) Domestic Violence Helpline provides confidential support to all members of the LGBT communities, their family, friends, and agencies supporting them. The helpline is run by specialist trained operators and provides a space where you can talk through what is going on, and explore your options.Call us
Luton Law Centre is not-for-profit legal practice which gives professional, confidential legal advice and assistance. They are a member of the Law Centres Network (LCN) and Advice UK. They work closely with other organisations such as the Citizens Advice Bureau and Luton Rights. Call for advice on a range of issues or to make an appointment. Luton Law Centre 6th Floor Cresta House Alma Street Luton LU1 2PLCall us Email us
Voluntary organisation supporting women and children from all backgrounds and circumstances experiencing domestic abuse from listening to support to break away and start again.Call us Email us
Free and confidential help to victims of crime (including domestic abuse, rape and sexual assault), witnesses, their family, friends and anyone else affected. The national SupportLine number is 0808 168 9111, and the number for the Regional Victim Assessment and Referral Centre (VARC) office covering Luton is below.Call us
Offers help and support to women affected by any drug/alcohol, domestic abuse, mental health and social care related issues. Includes Ofsted registered child care provisionCall us
Confidential women only service including advice and support around domestic abuse, forced marriage, honour based issues. Also runs a Young Women's Programme and Freedom programme and support for parents.Call us Email us
Based at Luton All Women's Centre Jolanta Czula is able to provide emotional and practical support for women who are victims of abuse. English and Polish language available.Call us Email us
Free, confidential 24hr helpline for women experiencing domestic violence. Translation facilities and a service for callers who are deaf or hard of hearing.Call us
Nowe Życie Bez Przemocy (A new life without violence) is a Polish website with information for victims of domestic violence living in the UK. The main purpose of the helpline is to provide Polish people who experience domestic violence with a confidential contact, which will allow them to talk about their situation in their native language and to obtain information about available help and support. It co-operates with English and Polish organisations and support groups with the aim of referring victims to them. The line is currently open on Tuesdays 10.00 - 12.00 and 13.00 - 15.00 and Wednesdays from 10.00 to 16.00Call us Email us
Free expert advice about increasing your on-line safety.
The National Stalking Helpline responds to nearly 3,000 victims of stalking each year. A small team of highly trained staff and volunteers provide – by phone and email – information and guidance on the law, how to report stalking, gathering evidence, staying safe and reducing the risk.Call us Email us
24 hrs Domestic Violence Emergency Hotline provided by Duncan Lewis Solicitors a national law firm with over 500 lawyers all over UK. Legal Aid available. NB: The inclusion of any links to, or details of, an organisation or service on this web-site does not necessarily imply a recommendation.Call us
Independent Domestic Violence Advisory Service for Luton providing free, independent and confidential support & advocacy for very high risk cases of domestic abuse or those where professional judgement is applied - referrals accepted from all statutory and non statutory agencies. Contact for advice or further details. Secure email address available for referrals.Call us Email us
A centre for women with English as a second language and/or England as a second country providing a safe space for friendship, fun and learning.Call us Email us
Changing Lives offer confidential counselling and support programmes aimed at both individuals and families, dealing with issues such as domestic abuse, mental health needs, drug and alcohol dependence, parent’s unresolved trauma, and deprivation.Call us Email us
The Dog Warden Service is available and operates five days a week, and are happy to give help and advice on all aspects of responsible dog ownership.Call us Email us
The Safeguarding Adults Team aims to work with the person who has been abused to safeguard them and endeavours to put the person who has been abused in control. Anyone who is concerned about a friend or relative can speak to the team.Call us Email us
Will consider any domestic animal from people fleeing from domestic violence. All dogs and cats accepted will be neutered. Pets must be over 6 months old.Covers Beds, Cambs, Norfolk, Northants, Suffolk & Warwickshire.Call us Email us
National charity working to end domestic violence against women & children.Call us
Specialist independent support for children and young people (11-21 years) experiencing domestic abuse in the family or in their own relationships.Call us Email us
Free and confidential 24hr support for women and men over 13 years old who have been raped, sexually assaulted or suffered childhood sexual abuse.Call us
Provides advice on domestic violence, racial harassment, welfare and immigration, primarily for Asian, African and African-Caribbean women.Call us
Independent advice for men & women with personal/family, benefit, health or abuse issues, to overcome barriers and inequalities in accessing services. Based at Bury Park Community Centre in Luton.Call us
Confidential helpline for people who are abusive and/or violent toward their current or ex partner. Information and advice to change their behaviour.Call us
24 hr confidential service for women experiencing domestic abuse. Translators available, and service for callers who are deaf or hard of hearing.Call us
Details of legal aid available to victims of domestic violence, divorcing or separating from an abusive partner.
Men's Advice Line: 24 hour confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members). Callers may hear an answerphone message before speaking to a personCall us Email us
Advice and guidance for professionals, children, young people, families around safeguarding and the work of the LSCB.Call us Email us
Advice regarding housing and benefits, schools and council services. Advice and support for Council tenants, private Sector tenants, and owner occupiers.Call us
LGBT Links Luton services encourages and assists with making positive changes and healthier lifestyle choices. Confidential automated answerphone out of hours. Based at 63 Inkerman Street, Luton, LU1 1JD.Call us
Helpline supporting male and female victims of forced marriage and honour based violence. Postal address: PO Box 515, Leeds, LS6 3DWCall us
Advice for women and girls on honour based violence, forced marriage, FGM and domestic violence. Kurdish, Arabic, Turkish, Farsi, Dari, Pashtu and English.Call us
Call 101 to report non-emergency crime and other concerns (24 hour service). Your call will be routed to the appropriate team.Call us
NCDV was established to help survivors of domestic violence obtain protection against an abuser, as well as offering services to the police, probation service, domestic abuse agency workers, the legal profession and judiciary. We specialise in providing free, fast and effective legal support to survivors of domestic violence, usually by helping individuals obtain injunctions from their local county court. This free service is provided to everybody, regardless of their financial circumstances, sexual orientation, race, gender, age, or political or religious belief or otherwise.Call us Email us